FAQ

How Much does it cost?

It’s $12.99/month for the subscription.  You can also pay in advance:  $38.97 for 3 months, $77.94 for 6 months, and $155.88 + Bonus Pair (Best Value) for 12 months.

Can I buy a gift subscription?

YES!  Just click on the Give as a Gift button.  You will even be able to include a Gift Message with your gift subscription.

What kind of socks should I expect to receive?

You will receive a pair of amazing quality socks for your active lifestyle. See our socks page which tells you all about our socks.

Will I receive the same sock designs?

No.  Every month we design a completely new sock – Surprise!  We will never send out repeat designs.

When will my socks arrive?

Socks are shipped out the last week of every month (around the 26th of every month) so that they arrive early the next month.

Do you ship internationally?

Not at this time.  Stay tuned – Footsteps Canada is coming soon!

Are your socks for men or women?

Our socks are gender neutral and are for men AND women.  They are for anyone who enjoys being active and on the move – outdoors or indoors!

I wear a size 14/15 shoe. Will they actually fit? 

YES! Our awesome size LARGE sock fits up to a size 15 shoe.

How do I update the Address where the socks should ship?

On your Account Page there’s a button Update Mailing Address.  Click that and put in the new mailing address.

How do I cancel?

Cancel anytime through your Account Page.  It’s as easy as going to your Account Page and pressing the cancel button.

Returns and Refunds?

Returns and refunds are reviewed on a case-by-case basis.  We are happy to chat with you about the situation and find the best solution for YOU!! Send me a note at michaela@footstepsbyycs.com

Most Importantly – WHO CAN JOIN THE MOVEMENT?

Anyone and Everyone!  Did you know that SOCKS are the #1 most requested item in Homeless Shelters? By purchasing our awesome quality active lifestyle socks, it feels good knowing that someone in need is getting a new, clean pair as well.  Be a part of something GREAT and join the Footsteps movement to give Hope to those who need it the most.

Size Guide
Male
Fits approx. shoe sizes
Female
Fits approx. shoe sizes
Small/Medium 3 - 7 4 - 8
Large 7 - 14 8 - 15

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